A reference number is a unique identifier assigned to a transaction. It is typically used to track and manage transactions and to make it easier to find and retrieve information.
Reference numbers can be used for a variety of purposes, such as:
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Tracking the status of a transaction, such as a payment, order, or shipment
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Identifying and managing customer accounts
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Verifying the authenticity of a document or transaction
Also, for our pooled accounts, we provide a unique reference number for our customers. Please notify your counterparties to always indicate this number before sending funds to our pooled accounts.
You can find this reference number in the account details in the web/mobile app.