If this happens, please terminate the card right away from within the 'Cards' section of the app. You will then be able to order a replacement card right away.
You can also contact the ATM acquirer directly to get your card out of the ATM, however, we do not guarantee that this will be possible.
All swallowed and unclaimed cards will be destroyed by the acquirer.
To understand why your card was swallowed, you will need to contact the ATM provider directly as we have no control over this type of incident.