Payments

General

• How to send money with Moneff?
• How to receive money with Moneff?
• What is a Faster Payments?
• What is a SEPA instant transfer?
• What is a SWIFT bank transfer?
• What are Direct Debits?
• How do I cancel a transfer?
• How long does it take for a payment to be processed?
• Do I need to pay fees for transfers?
• What's an IBAN?
• How do I make a currency exchange?
• What is a reference number?
• When I get my refund?
• Why was I charged a fee for my transfer?

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Currency Switching

• What is currency switching, and how does it work?
• Which account will be charged if my transaction currency doesn’t have enough funds?
• Are there any fees or FX conversions involved?
• Can I control or disable currency switching?