In a situation where you are not satisfied with the goods or services you paid for, or you were charged an incorrect amount, please contact the merchant directly to request a full or partial refund.
If your order hasn’t arrived, please check the expected delivery date and track the order if you can, before requesting a refund from the merchant.
If you have already tried to resolve the issue with the merchant but they refused to help, please contact us at support@moneff.com.