We recommend customers try to take proactive steps to protect themselves against APP Scams, such as those listed below.
- Be wary of sceptical or unsolicited offers (such as investment opportunities that seem too good to be true) or payment requests. Make sure to research the company/individual first and don’t be afraid to verify their identity by contacting them directly through their official contact details.
- If you have received an unexpected call or message from an organisation, verify that it is genuine by contacting the organisation directly through their official contact details.
- If someone is pressuring you to make a payment quickly, take the time to think about it before authorising any payments to them.
- Report suspected scams to relevant national authorities as soon as possible. Other helpful resources can be found at: Stop Scams UK.