Why does my company need to provide tax information now?

When you first signed up, the rules didn’t require us to collect this information. However, new rules in the UK International Tax Compliance Regulations 2025 and EU and EU Council Directive (EU) 2023/2226 now require all financial institutions to collect and verify customers’ tax residency details.

To stay compliant with the law and keep your account active, we now need to update this information. Under the new rules, financial institutions must collect tax details for:

• The business itself
• The people who own or control it

This is a legal requirement.