How do I cancel a transfer?

First off, double-check the transfer’s estimated arrival date. GBP transfers from a UK bank can take up to 2 hours. EUR transfers from the UK or SEPA region can take between 3 hours and 3 working days. And SWIFT transfers can take up to 5 working days.

If it’s past the estimated arrival date and your payee still hasn’t received their money, talk to us. We’ll look into it for you.

Did this answer your question?