How do I cancel a transfer?
First off, double-check the transfer’s estimated arrival date. GBP transfers from a UK bank can take up to 2 hours. EUR transfers from the UK or SEPA region can take between 3 hours and 3 working days. And SWIFT transfers can take up to 5 working days.
If it’s past the estimated arrival date and your payee still hasn’t received their money, talk to us. We’ll look into it for you.