The Payment Systems Regulator (PSR) has announced the introduction of new reimbursement rules for eligible victims of authorised push payment scams (APP Scam Reimbursement Rules). These rules will come into force on 7 October 2024.
Under the APP Scam Reimbursement Rules, if you are a consumer, micro-enterprise or charity and have been the victim of an authorised push payment scam (APP Scam) from 7 October onwards, you may be able to submit a reimbursement claim to your payment service provider up to a value of £85,000.*
We’ve set out below further information regarding eligibility criteria, circumstances when a claim may not be approved and how to submit a claim to Moneff.
*PSR confirms its decision on APP scams reimbursement. Click here for more details
Last updated: 25 September 2024